How Can We Help You?
We work with an automated system and therefore we can no longer cancel or change paid orders. If you have changed your mind about your order, it is possible to refuse your package at the door, after which your order will be returned to us.
It is of course also possible to exchange or return your received order within 14 days, provided the product has not been opened or damaged.
To return an order, send the package to:
Maya Gold Trading B.V.
Hoogte Kadijk 143 f1
1018 BH Amsterdam
When the return package has been received and the reason for the return is unclear, we will contact you so that you can confirm the return.
It takes an average of 3 to 5 working days before you can expect the purchase amount to be refunded. If you have chosen PayPal, it can take up to 15 working days before the amount is visible. Any return costs are for your own account.