According to Track & Trace my order has been delivered, but I have not received it.

It may be that you were not at home and your order has been delivered to the neighbors. Of course the delivery person should leave a note with you for this, but sometimes that is forgotten. So always check with your neighbors before you contact us.

It is also possible that your order has been returned due to damage, possible incorrect address or other cause. Of course we will automatically contact you about this. If you do not want to wait for this, please contact customer service.