What happens to my package when I’m not home?

In The Netherlands, our packages are delivered by PostNL’s standard service, which means that the delivery person can choose to deliver the package to the neighbors. If the delivery person does not choose this, the delivery person will make another attempt to deliver the package to you. After that, the delivery person will leave a note with the address of the pick-up point where your package was delivered. This is usually the closest pick-up point in your area.